Please provide the copy of Sales Contract and describe the problems appeared.
Please send the proof to our After-Sales Department, we will reply within two days.
We will dispatch our Quality and Problems Appraisers to make a confirmation.
Have a negotiation of the compensation and sign agreements
Our After-Sales Department will perform the duties as the agreements
Why choose us: 1, we are one of the leading direct manufacturer in China since 1997 years. 2, Many certificates approved. BSCI, CE, ROHS, GS, SAA, INMETRO and SONCAP quality standards. 3, 100% QC inspection before shipment. 4, High quality with competitive price. 5, Good after-sales service with one year warranty.
Q: Do you have international standards, BSCI? A: Yes, we comply with BSCI test
Q: What is the payment term?
A: We accept payment by T/T, West Union
Q: Can I order a sample? A: Absolutely, after price confirmation, we can send a free sample, but we have to charge the shipping cost.
Q: Can we use our own logo for machine and packing? A: Yes, OEM is acceptable.